All Systems Operational

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Check our system status and planned maintenance events 24/7/365

Locations

Cloud PBX Platform

Operational

SBC Layer

Operational

1Stream Platform

Operational

Control - Multi-Tenant Management Portal

Operational

Device Management & Provisioning Platform

Operational

Microsoft Teams

Operational

DNS Services

Operational

North American Recommended SIP Trunk Providers

Operational

Europe Sip Trunk Providers

Operational

Australia Sip Trunk Providers

Operational

New Zealand Sip Trunk Providers

Operational

Aux Services

Operational

External Services

AWS Route 53

AWS S3

Amazon Web Services

Azure

Bandwidth

Datto / Autotask

Duo

HubSpot

IT Glue

MS Office365

Okta

OpenAI

Slack

Slack

Status.io

Twilio

Wasabi

Zapier

Zendesk

Zoom

Scheduled Maintenance

LACLOUD04 Infrastructure Maintenance - Saturday Dec Jan 18thPlanned Maintenance

Schedule

January 18, 2025 3:45AM - 5:45AM EST
January 18, 2025 8:45AM - 10:45AM UTC

Components

Cloud PBX Platform

Locations

DP: LOS ANGELES, CA

Description

In preparation of the next platform wide release, we are upgrading infrastructure resources for LACLOUD04. This maintenance will occur between 12:45AM and 2:45AM (Pacific Time). During this time, we have to take this system offline, performance physical maintenance, and then bring the systems back online. If you are concerned with off hours calls during this time we suggest setting up call forwarding at the carrier level.
Control Portal Maintenance - All Regions - Platform Update Release Preparation Planned Maintenance

Schedule

January 19, 2025 3:00AM - 8:00AM EST
January 19, 2025 8:00AM - 1:00PM UTC

Components

Control - Multi-Tenant Management Portal

Locations

bvoip Control Portal - Central Services - North America, bvoip Control Portal - Central Services - Europe, bvoip Control Portal - Central Services - APAC

Description

We are publishing updates ahead of our next platform wide update to all accounts. In this 5 hour maintenance, we will be updating our control portal systems in North America, Europe, APAC. This is a hazard advisory as we expect no customer facing down time. At best, there would be approx 1 - 3 minutes where you may have intermittent access to manage accounts, and also utilizing our centralized single sign-in mechanism. In that case, simply refresh after a few minutes and try again.
LALCOUD05 Infrastructure Maintenance - Sunday Jan 19Planned Maintenance

Schedule

January 19, 2025 3:45AM - 5:45AM EST
January 19, 2025 8:45AM - 10:45AM UTC

Components

Cloud PBX Platform

Locations

DP: LOS ANGELES, CA

Description

In preparation of the next platform wide release, we are upgrading infrastructure resources for LACLOUD05. This maintenance will occur between 12:45AM and 2:45AM (Pacific Time). During this time, we have to take this system offline, performance physical maintenance, and then bring the systems back online. If you are concerned with off hours calls during this time we suggest setting up call forwarding at the carrier level.
Chicago Proxy MovePlanned Maintenance

Schedule

January 20, 2025 5:30PM - 6:00PM EST
January 20, 2025 10:30PM - 11:00PM UTC

Components

SBC Layer

Locations

DP: CHICAGO, IL

Description

We are migrating the Chicago proxy from one server to another on the backend on Monday. This behavior should have no impact on the end user experience, however if you need to adjust any network IP whitelist then please add 172.81.146.111.
VACLOUD14 Infrastructure Maintenance - Saturday - Jan 25Planned Maintenance

Schedule

January 25, 2025 4:00AM - 7:00AM EST
January 25, 2025 9:00AM - 12:00PM UTC

Components

Cloud PBX Platform

Locations

DP: ASHBURN, VA

Description

In preparation of the next platform wide release, we are upgrading infrastructure resources for VACLOUD14. This maintenance will occur between 4AM and 7AM (New York Time). During this time, we have to take this system offline, performance physical maintenance, and then bring the systems back online. If you are concerned with off hours calls during this time we suggest setting up call forwarding at the carrier level.
DENCLOUD03 Infrastructure Maintenance - Saturday - Jan 25Planned Maintenance

Schedule

January 25, 2025 5:00AM - 8:00AM EST
January 25, 2025 10:00AM - 1:00PM UTC

Components

Cloud PBX Platform

Locations

DP: DENVER, CO

Description

In preparation of the next platform wide release, we are upgrading infrastructure resources forDENCLOUD03. This maintenance will occur between 3AM and 5AM (Denver Time). During this time, we have to take this system offline, performance physical maintenance, and then bring the systems back online. If you are concerned with off hours calls during this time we suggest setting up call forwarding at the carrier level.
VACLOUD15 Infrastructure Maintenance - Sunday - Jan 26Planned Maintenance

Schedule

January 26, 2025 4:00AM - 7:00AM EST
January 26, 2025 9:00AM - 12:00PM UTC

Components

Cloud PBX Platform

Locations

DP: ASHBURN, VA

Description

In preparation of the next platform wide release, we are upgrading infrastructure resources for VACLOUD15. This maintenance will occur between 4AM and 7AM (New York Time). During this time, we have to take this system offline, performance physical maintenance, and then bring the systems back online. If you are concerned with off hours calls during this time we suggest setting up call forwarding at the carrier level.
VACLOUD16 Infrastructure Maintenance - Monday - Jan 27Planned Maintenance

Schedule

January 27, 2025 4:00AM - 7:00AM EST
January 27, 2025 9:00AM - 12:00PM UTC

Components

Cloud PBX Platform

Locations

DP: ASHBURN, VA

Description

In preparation of the next platform wide release, we are upgrading infrastructure resources for VACLOUD16. This maintenance will occur between 4AM and 7AM (New York Time). During this time, we have to take this system offline, performance physical maintenance, and then bring the systems back online. If you are concerned with off hours calls during this time we suggest setting up call forwarding at the carrier level.
VACLOUD17 Infrastructure Maintenance - Tuesday - Jan 28Planned Maintenance

Schedule

January 28, 2025 4:00AM - 7:00AM EST
January 28, 2025 9:00AM - 12:00PM UTC

Components

Cloud PBX Platform

Locations

DP: ASHBURN, VA

Description

In preparation of the next platform wide release, we are upgrading infrastructure resources for VACLOUD17. This maintenance will occur between 4AM and 7AM (New York Time). During this time, we have to take this system offline, performance physical maintenance, and then bring the systems back online. If you are concerned with off hours calls during this time we suggest setting up call forwarding at the carrier level.