bvoip Global Infrastructure Status

Active Incident

Updated a few seconds ago

Check our system status and planned maintenance events 24/7/365

Locations

PBX Cluster CHCloud01 IssueOperational

Incident Status

Operational

Components

Cloud PBX Platform

Locations

DP: CHICAGO

May 28, 2023 1:11PM EDT
May 28, 2023 5:11PM UTC

[Monitoring] All services have returned to normal. Will monitor

May 28, 2023 9:53AM EDT
May 28, 2023 1:53PM UTC

[Identified] We are handling a trailing issue on one pbx cluster out of the Chicago data center from a data center side issue earlier in the week. Since we are outside of normal business hours and its a holiday weekend we are remediating now rather than scheduling a maintenance window later. Estimated time to completion is approx 4 hours.

Cloud PBX Platform

RS: VIRGINIA RS: DALLAS RS: SYDNEY RS: LONDON CWH: VANCOUVER CWH: TORONTO DP: DENVER DP: LOS ANGELES DP: CHICAGO DP: LONDON DP: DALLAS

Operational

SBC Layer

RS: VIRGINIA RS: DALLAS RS: SYDNEY RS: LONDON CWH: VANCOUVER CWH: TORONTO DP: DENVER DP: LOS ANGELES DP: CHICAGO DP: LONDON

Operational

1Stream Integration Services

1Stream

Operational

Control - Multi-Tenant Management Portal

bvoip portal

Operational

Device Management & Provisioning Platform

MPP

Operational

Microsoft Teams

Microsoft Teams North America Microsoft Teams Europe Microsoft Teams APAC

Operational

DNS Services

DME

Operational

North American Reccomended SIP Trunk Providers

siptrunk.com nexvortex

Operational

UK / Ireland Sip Trunks

bvoip UK Sip Trunks (powered by BT & Gamma)

Operational

Australia Sip Trunks

bvoip Aus Sip Trunks (powered by Telstra & Symbio)

Operational

New Zealand Sip trunks

bvoip NZ Sip Trunks (powered by Spark & Devoli)

Operational

Aux Services

OnPage Alerting Platform bvoip.com BVoIP Partner Portal (bvoip.deskdirector.com) Website Chat Billing Platform BVoIP University BVoIP Ideas Portal CSAT (Nex.to) MS Office365 Email Support Ticketing System Internal BVoIP PBX Cloud SMTP Delivery Serive

Operational

External Services

StatusHistory Report Issue

Check our system status and planned maintenance events 24/7/365

Locations

PBX Cluster CHCloud01 IssueOperational

External Services

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Check our system status and planned maintenance events 24/7/365

Locations

PBX Cluster CHCloud01 IssueOperational

External Services

Bandwidth

Datto / Autotask

IT Glue

MS Office365

Rackspace

Slack

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