All Systems Operational

Updated a few seconds ago

Check our system status and planned maintenance events 24/7/365

Locations

Cloud PBX Platform

Operational

SBC Layer

Operational

1Stream Platform

Operational

Control - Multi-Tenant Management Portal

Operational

Device Management & Provisioning Platform

Operational

Microsoft Teams

Operational

DNS Services

Operational

North American Recommended SIP Trunk Providers

Operational

Europe Sip Trunk Providers

Operational

Australia Sip Trunk Providers

Operational

New Zealand Sip Trunk Providers

Operational

Aux Services

Operational

External Services

Scheduled Maintenance

Schedule

June 19, 2024 11:00PM - June 20, 2024 7:00AM EDT
June 20, 2024 3:00AM - June 20, 2024 11:00AM UTC

Components

Cloud PBX Platform

Locations

DP: ASHBURN, VA

Description

On Wednesday June 19th, we will be migrating all accounts on VACLOUD10 to new infrastructure (VACLOUD14). Work will be between 11pm - 7am New York Time. We will be conducting this work overnight and outside of normal business hours. The expected downtime for accounts would be between 10 - 30 minutes per account total. The net outcome is that we are moving accounts to upgraded infrastructure.

Schedule

June 20, 2024 11:00PM - June 21, 2024 8:00AM EDT
June 21, 2024 3:00AM - June 21, 2024 12:00PM UTC

Components

Cloud PBX Platform

Locations

DP: CHICAGO, IL

Description

On Thursday, June 20th, we will be migrating all accounts on CHCLOUD02 to new infrastructure (CHCLOUD04). Work will be between 10pm - 7am Chicago Time. We will be conducting this work overnight and outside of normal business hours. The expected downtime for accounts would be between 10 - 30 minutes per account total. The net outcome is that we are moving accounts to upgraded infrastructure.

Schedule

June 21, 2024 8:00AM - 12:00PM EDT
June 21, 2024 12:00PM - 4:00PM UTC

Components

Australia Sip Trunk Providers

Locations

bvoip Aus Sip Trunks (powered by Telstra & Symbio)

Description

Our primary sip trunking provider in Australia posted a planned maintenance window for this Friday for 4 hours from 11pm - 2am Sydney Time "While we take all possible steps for the maintenance not to impact calls, there is a possibility for the impact on service, including but not limited to Call Delivery, Registration loss or service availability."

Schedule

June 24, 2024 12:00AM - 8:00AM EDT
June 24, 2024 4:00AM - 12:00PM UTC

Components

Cloud PBX Platform

Locations

DP: DALLAS, TX

Description

On Sunday, June 23th, we will be migrating all accounts on DALCLOUD02 to new infrastructure (DALCLOUD06). Work will be between 11pm - 7am Dallas Time. We will be conducting this work overnight and outside of normal business hours. The expected downtime for accounts would be between 10 - 30 minutes per account total. The net outcome is that we are moving accounts to upgraded infrastructure.

Schedule

June 24, 2024 12:00AM - 8:00AM EDT
June 24, 2024 4:00AM - 12:00PM UTC

Components

Cloud PBX Platform

Locations

DP: DALLAS, TX

Description

On Monday, June 24th, we will be migrating all accounts on DALCLOUD04 to new infrastructure (DALCLOUD06). Work will be between 11pm - 7am Dallas Time. We will be conducting this work overnight and outside of normal business hours. The expected downtime for accounts would be between 10 - 30 minutes per account total. The net outcome is that we are moving accounts to upgraded infrastructure.

Schedule

June 29, 2024 12:00AM - June 30, 2024 12:00AM EDT
June 29, 2024 4:00AM - June 30, 2024 4:00AM UTC

Components

Cloud PBX Platform

Locations

CWH: VANCOUVER, CANADA, CWH: TORONTO, CANADA, DP: DENVER, CO, DP: LOS ANGELES, CA, DP: CHICAGO, IL, DP: LONDON, UK, DP: DALLAS, TX, DP: FRANKFURT, GERMANY, DP: ASHBURN, VA, DP: AMSTERDAM, NETHERLANDS, DP: PARIS, FRANCE, DP: STOCKHOLM, SWEEDEN, DP: SINGAPORE, DP: SYDNEY, AUSTRALIA

Description

This is a preliminary notice. We plan to do a platform wide update to all accounts in all data center locations during the weekend of June 22nd. We will be taking all accounts to core phone system version 18.0.9.31. The primary purpose of this update is to update certificates for mobile apps on Android and iOS specifically around push functionality. As we get closer we will provide more detail around timing and expectations.


June 17, 2024 4:49PM EDT
June 17, 2024 8:49PM UTC
[Update] We are pushing back the platform wide v18.9a system wide update from this upcoming weekend June 22/23 to next weekend June 29/30. More details to follow in the coming days.