Active Incident

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Locations

VACLOUD12 Service DisruptionOperational

Incident Status

Operational

Components

Cloud PBX Platform

Locations

DP: ASHBURN, VA


April 17, 2024 6:59AM EDT
April 17, 2024 10:59AM UTC
[Monitoring] This is a retroactive incident posting about customers that experienced a service disruption in our Virginia Data Center. Issues starting presenting around 3:00am Eastern Time on April 17th and systems were restored back to normal operation for all affected customers at 6:30am Eastern Time on April 17th. We are investigating the underlying causes of this system issue.
DENCLOUD01 Service DisruptionOperational

Incident Status

Operational

Components

Cloud PBX Platform

Locations

DP: DENVER, CO


April 17, 2024 6:56AM EDT
April 17, 2024 10:56AM UTC
[Monitoring] This is a retroactive incident posting about customers that experienced a service disruption in our Denver Data Center. Issues starting presenting around 830pm Eastern Time on April 16th and systems were restored back to normal operation for all affected customers at 3:47am Eastern Time on April 17th. We are investigating the underlying causes of this system issue.

Cloud PBX Platform

Operational

SBC Layer

Operational

1Stream Platform

Operational

Control - Multi-Tenant Management Portal

Operational

Device Management & Provisioning Platform

Operational

Microsoft Teams

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DNS Services

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North American Recommended SIP Trunk Providers

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Aux Services

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